Keep your support assignments clean for the team and for the client
When deliverables, exchanges, steps and reminders are scattered, oversight gets heavy and the client relationship becomes strained. kiraah restores a clear framework without depersonalising the support work.
When follow-up still depends too much on people
In consulting and support work, the challenge is not only producing deliverables. It is also keeping a clear trajectory, visible outputs and a well-managed client relationship.
Scattered project information
Emails, drives and tools that do not connect
Each assignment has its own folder, conversation thread and versions, so the client and the internal team never see exactly the same thing at the same moment.
What this causes
- Decision history is hard to retrieve after only a few weeks.
- Deliverables are exchanged as attachments with no clear versioning.
- Progress status is interpreted differently by each party.
With kiraah
- One unique project workspace for milestones, deliverables, documents and exchanges.
- Client visibility on what is approved, in progress or coming next.
- Traceability of versions and approvals.
Progress and workload that are hard to read
Without real workload visibility, you overpromise and underdeliver
When tasks and resources are not structured, reporting becomes subjective and priorities blur together.
What this causes
- Schedules maintained manually or in a tool disconnected from client follow-up.
- Time tracking entered too late to adjust the assignment.
- Risk of scope drift without formal framing.
With kiraah
- Milestones, tasks and responsibilities with explicit states.
- Time entry or workload indicators according to your method.
- Dashboards for consultants and firm managers.
Fragmented client communication
The more channels you use, the more misunderstandings you create
Clients want visibility; if everything stays in personal inboxes, handovers and assignment recovery become costly.
What this causes
- Questions and answers lost in individual mailboxes.
- Meeting notes rewritten manually just to formalise what was said.
- Onboarding a new consultant on the assignment is difficult.
With kiraah
- A portal or client workspace with exchanges linked to the project.
- Shared documents with approvals and history.
- Targeted notifications on milestones and deliverables.
What you can manage in the application
The application covers assignments, stages, deliverables, client portal, bookings, reporting and progress tracking depending on the modules you activate.
Project management
Objectives, phases, tasks and milestones
Structure the assignment as a deliverable project, not as an informal task list.
What you activate in concrete terms
- Break the project down into phases with milestones and completion criteria.
- Assign owners and track statuses.
- List, calendar or summary view depending on role.
- Shared initial framing (objectives, scope, out-of-scope items, success criteria) from launch onward to limit later drift.
Client portal
Controlled transparency on progress and deliverables
Give the client the right level of information without exposing internal firm operations.
What you activate in concrete terms
- Secure access by assignment or by organisation.
- Deliverable validation and centralised comments.
- History of exchanges useful in transfers or disputes.
- Visual customisation (logo, colours, subdomain) so the portal reflects the firm's brand.
Planning and resources
Anticipate workload and critical time slots
See who is working on what and when milestones land.
What you activate in concrete terms
- Workload view by consultant or by team.
- Alerts for overlaps or delays.
- Links with absences or leave when you manage them.
- Forward-looking workload simulation over 3 to 6 months to decide which assignments can be taken on without overloading the team.
Shared documents
A project library with versions and approvals
Avoid the 'final_v2_FINAL' file living in email threads.
What you activate in concrete terms
- Upload by deliverable with review cycles.
- Comparable versions and traceability of client approvals.
- Search and filters by document type.
- Electronic signature of accepted deliverables to formalise receipt and secure phase-end invoicing.
Integrated communication
Discussion threads tied to the project
Centralise questions and decisions without multiplying channels.
What you activate in concrete terms
- Comments on tasks or deliverables.
- Notifications for important mentions.
- Less information loss during team rotations.
- Automatic summaries of decisions and open questions to feed meeting notes and assignment reviews directly.
Reporting
Progress, time and budget for leadership and clients
Produce regular reporting without rebuilding numbers by hand.
What you activate in concrete terms
- Progress summaries by period or milestone.
- Time spent by task or assignment where tracked.
- Exports for internal committees or client reporting.
- Assignment health indicators (effort consumed vs real progress, delays, open risks) to detect drift before the client feels it.
Which roles is it for?
It is designed for consultants, project managers and firm leaders who need to deliver consistently while keeping the client relationship clean.
Consultant
Deliverables, expertise and client relationship in one place
Your priority is content; the tool should reduce administrative friction.
What this role gains
- Clear assignment view with next actions.
- Client portal to professionalise the relationship.
Project manager
Coordinate team, client and milestones
You are responsible for the framework, the risks and the reporting.
What this role gains
- Steering and summary tools for review meetings.
- Traceability of decisions and deliverables.
Firm manager
Portfolio visibility and delivery quality
You need to know where assignments stand without micromanaging each consultant.
What this role gains
- Indicators for workload, margin and satisfaction.
- Standardisation of methods and deliverables.
Coach / trainer
Recurring support cycles with tracked commitments
You run sessions, follow-up tasks and progress reviews with clients.
What this role gains
- Structured cycles and objectives.
- Documents and feedback centralised by support assignment.
Clear pricing
Project management
Application Project management : 19 EUR excl. VAT / licence / month (wording aligned with the Our applications page). One flat price per application.
per licence
Frequently asked questions
Let's talk about your concrete constraints and needs
Assignments, schedules, approvals, documents, reporting: let's see how Kiraah can fit usefully into the way you work.